1. Blog -

    Yvonne has been a Therapeutic Care Volunteer for 10 years and is also a Governor for James Cook Hospital
  2. News -

    Top tips for accessing your GP practice.
    We have worked in collaboration with a range of professionals to gather information raised by local people. We present the most common questions and answers in this document.
  3. Blog -

    Vitti is a Senior Support Worker and part of her role is to have a duty of care to ensure that the people we support receive the best care/support required to lead a happy and fulfilled life.
  4. Blog -

    Jemma works as a Patient Involvement Facilitator at James Cook University Hospital.
  5. Blog -

    I offer services to Deaf, hard of hearing and those seeking advice and guidance around possible hearing loss.
  6. Blog -

    Tees Valley Buddies are passionate about building a neurodivergent community to allow for Autistic, ADHD and other neurodivergent people across tees valley to be able to have a sense of belonging and authentically be themselves.
  7. Blog -

    I am the President wellbeing of the Teesside University student union, a role that gives me access to students on daily basis and working more with other agencies and organisations that see to student welfare and wellbeing.
  8. News -

    We held our Blood, Sweats and Tears event on World Menopause Day 18 October 2023 at the Riverside Stadium, Middlesbrough.
  9. News -

    It was with absolute delight, to discover HWST had been nominated for the Public Sector Award, presented by Idrees Rashid, at Tees Valley BME Achievement Awards 2023.
  10. Report -

    Report from Youth Focus North East about the insight into youth sexual health - November 2023
  11. Report -

    Tees Valley Youthwatch were asked to provide feedback on a Document that was produced by Healthwatch Middlesbrough and Healthwatch Redcar and Cleveland, called “I need to see a Doctor!”
  12. Advice and Information -

    Information about dentistry in Redcar and Cleveland.
  13. News -

    ‘Share for Better Care’, a new campaign launched by Healthwatch, aims to help address health inequalities across England.
  14. News -

    What is a Community Pharmacy and what services do they offer?
  15. Report -

    This report highlights all of the work we have carried out so far.

    It includes feedback from our menopause event, responses from consultation surveys and identifies improvements to support services that are required locally which would improve experiences.
  16. News -

    We had a record amount of nominations this year. See below for details of each nomination #HWSTSTARS
  17. Report -

    Redcar and Cleveland Council have commissioned Healthwatch to evaluate their Adult Social Care Services. This is our first report, we looked at the letters sent to people who use Adult Social Care, for the purposes of the report who spoke to groups of people and completed an online survey.
  18. News -

    Celebrating those who have gone above and beyond in health and social care! See below for all those nominated, shortlisted and winners from each category.
    #HWSTSTARS
  19. Report -

    In August 2023 we produced our GP Resource in collaboration with a range of professionals in response to the most common questions we heard from local people. We also wanted to raise awareness of the changes that are now in place in GP practice teams, to help people understand how to make the most of the range of options available from this service.

  20. Report -

    The particular focus of this project is to improve support for the family, carers and
    older people with a learning disability (aged 40+ to reflect the early onset of chronic
    health conditions such as dementia) by producing effective recommendations.

    We worked with in collaboration with Tees Valley Healthwatch Network and both the South Tees and wider Tees Valley reports are available to download.
  21. Advice and Information -

    How can you be more inclusive and Deaf Aware?
  22. Advice and Information -

    In the UK, they run a clinic, adviceline, outreach services and advocacy programmes that provide medical care, information and practical support to excluded people such as destitute migrants, sex workers and people with no fixed address.
  23. Report -

    This report has been completed following a review of 38 GP Practice websites across the South Tees region.
  24. Report -

    In September 2023, Healthwatch South Tees (HWST) welcomed two new Engagement & Events Officers to the team as a way to increase awareness of our function with South Tees communities and encourage additional feedback of health and care services to inform our work.
  25. Advice and Information -

    How to apply for a free digital 'Just can't wait' toilet card.

    *This doesn’t guarantee access to the toilet. However, using the widely recognised card has proven to help.
  26. Advice and Information -

    If you have sight or hearing loss below is some information, advice and services to help you identify what you need to live as independently as possible.
  27. Advice and Information -

    What is Martha's Rule? Martha Mills died in 2021 after developing sepsis in hospital, where she had been admitted with a pancreatic injury after falling off her bike. Martha’s family’s concerns about her deteriorating condition were not responded to, and in 2023 a coroner ruled that Martha would probably have survived had she been moved to intensive care earlier.
  28. News -

    In February 2024 North Tees and Hartlepool and South Tees Hospital NHS Foundation Trusts formally came together to work in partnership. This is an exciting opportunity for the two Trusts to work together to strengthen their collaborative offer of patient care.
  29. Report -

    We are pleased to present Healthwatch Redcar and Cleveland's Annual Report for 2023/24.
  30. Blog -

    Ruth works as a Volunteering Academy Development Officer engaging with local communities and the voluntary sector every day.
  31. Advice and Information -

    A new British Sign Language (BSL) Video Relay Service for Deaf and BSL (British Sign Language) users across the region has been launched. The new initiative enhances accessibility and communication between frontline staff and patients.
  32. Advice and Information -

    You may be eligible to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).
  33. News -

    Complete our short survey and help the NHS hear if you are getting the right help to prevent or deal with sight problems. #ShareForBetterCare
  34. News -

    Recognising the need to encourage feedback from our diverse communities the Healthwatch South Tees team held a Multicultural Event on Thursday 4 July at the Methodist Asylum Project.  The day was all about bringing people together to understand their health and social care needs. 
  35. Advice and Information -

    There is now a new way for the public to access crisis mental health support by calling NHS 111 and selecting option 2 for mental health support.
  36. Advice and Information -

    This is a service to request a limited emergency supply of a medicine you’ve completely run out of.