We need to hear about your own experiences of accessing and using local health and care services. We also need your help to hear and understand the experiences of those you care for. You can share these experiences with us by clicking here.
If you are an unpaid carer don’t forget to register as a carer with your GP Practice. Please download the form below or ask for one at your surgery. (Please note - the person you care for doesn’t need to be registered at the same surgery!).
If you would like more information about what is available locally to support you in your caring role, please contact us on 0800 118 1691 or visit We Care You Care, the one stop shop for free help and support for all carers across the South Tees area.
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What are we doing to support carers?
Primary Care, including GP Surgeries and Pharmacies, play a vital role in connecting with and identifying unpaid carers in our community. In collaboration with We Care You Care, Teesside Mind and Tees Valley Pharmacy we have written an open letter to all the surgeries and pharmacies across Middlesbrough and Redcar and Cleveland to encourage them to proactively identify and support carers.
You can view the letters below.
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Useful information and resources:
- The Carents Room is a free website for anyone helping to support an older adult. It gives you the information and connections to help you both stay safe and well.
Mobilise - Passionate about how we use tech to deliver simple solutions to carers. Whether you need a listening ear or have a practical problem, we're here to learn and grow together.
Martha’s Rule
The first phase has been implemented to help patients, families, carers and staff will have round-the-clock access to a rapid review from a separate care team if they are worried about a person’s condition.
To read the full report click here.
Carers Connect
Carers connect has been funded for 2 years (2026), The referral form is available to download below, this can be via self-referral or via practitioner. The project criteria Offers support to anyone aged 50 and over and is a carer or cared for living in the Redcar & Cleveland area. This service is maintained by Age UK staff and volunteers and provides ad hoc or low-level support. It is intended to supplement, rather than replace, existing services offered by Health & Social Care.
You can find more information by clicking here.