We need to hear about your own experiences of accessing and using local health and care services.  We also need your help to hear and understand the experiences of those you care for.  You can share these experiences with us by clicking here.

If you are an unpaid carer don’t forget to register as a carer with your GP Practice.  Please download the form below or ask for one at your surgery. (Please note - the person you care for doesn’t need to be registered at the same surgery!).  

If you would like more information about what is available locally to support you in your caring role, please contact us on 0800 118 1691 or visit We Care You Care, the one stop shop for free help and support for all carers across the South Tees area.  

Downloads

Informing Your GP Surgery if You Look After Somebody

What are we doing to support carers?

Primary Care, including GP Surgeries and Pharmacies, play a vital role in connecting with and identifying unpaid carers in our community. In collaboration with We Care You Care, Teesside Mind and Tees Valley Pharmacy we have written an open letter to all the surgeries and pharmacies across Middlesbrough and Redcar and Cleveland to encourage them to proactively identify and support carers.

You can view the letters below.  

Downloads

Primary Care Open letter

Downloads

Pharmacy Open Letter

Useful information and resources:

  • Teeswide Safeguarding Adults Board (TSAB) - Click here to view the information.
  • The Carents Room is a free website for anyone helping to support an older adult.  It gives you the information and connections to help you both stay safe and well - click here for more information.

Martha’s Rule

What is Martha's Rule? Martha Mills died in 2021 after developing sepsis in hospital, where she had been admitted with a pancreatic injury after falling off her bike. Martha’s family’s concerns about her deteriorating condition were not responded to, and in 2023 a coroner ruled that Martha would probably have survived had she been moved to intensive care earlier.
 

The first phase has been implemented to help patients, families, carers and staff will have round-the-clock access to a rapid review from a separate care team if they are worried about a person’s condition.

To read the full report click here.