NHS 111 - Option 2 for Crisis Mental Health Support

There is now a new way for the public to access crisis mental health support by calling NHS 111 and selecting option 2 for mental health support.

This service is for people of all ages including children and young people who are experiencing a mental health crisis and continues to be provided by Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV). 

The use of the 111 number for the whole of the region will make it simpler for people to find the right mental health support, including crisis support, and will in due course replace the multiple freephone lines which are in use now.

The existing local freephone crisis service numbers will remain in place for some time so that anyone calling the old numbers can still access the support they need. 

There is a phased programme of communications planned with service users and the public to raise awareness of the NHS 111 select mental health option but this won't start straight away to allow time for the service to 'bed-in'. You can find out more by reading our FAQS on our website
 
Being able to access crisis mental health support via 111  is part of the NHS Long Term Plan for urgent and emergency care services.