Are you struggling to access health and care services this winter?

The NHS is facing added pressures this winter. This means that it can be more challenging for people to receive the care they need.

Feedback from the public can play a vital role in helping health and social care services understand what is working and spot issues affecting the care of local people.

This is why we have launched a campaign to get more people to share their experiences of care this winter.

If you or a loved one have used GPs, hospitals, pharmacies, care homes or other support services this winter, we want to hear about your experience.

Every experience matters

Have you faced challenges or delays accessing health and care services this winter? If you have, we want to know how this has affected your health and wellbeing.

Have you found accessing NHS services easy? Are there any aspects of the care you got that you really valued?

Your positive or negative feedback can help services hear what is working and spot issues affecting care for you and your loved ones.

Share your story - Have your say

You can also provide feedback on care by giving us a call on T: 0800 118 1691 

About our campaign

‘Because we all care’ is a joint campaign run by Healthwatch and the Care Quality Commission.  The campaign aims to encourage more people to feedback about their care. Since the campaign launched, over 65,000 people have shared their care experiences. The insight they have provided has helped to highlight national and local issues and resulted in improvements in support.