News and reports

You may be eligible to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).

A new British Sign Language (BSL) Video Relay Service for Deaf and BSL (British Sign Language) users across the region has been launched. The new initiative enhances accessibility and communication between frontline staff and patients.

Ruth works as a Volunteering Academy Development Officer engaging with local communities and the voluntary sector every day.

We are pleased to present Healthwatch Redcar and Cleveland's Annual Report for 2023/24.

In February 2024 North Tees and Hartlepool and South Tees Hospital NHS Foundation Trusts formally came together to work in partnership. This is an exciting opportunity for the two Trusts to work together to strengthen their collaborative offer of patient care.

What is Martha's Rule? Martha Mills died in 2021 after developing sepsis in hospital, where she had been admitted with a pancreatic injury after falling off her bike. Martha’s family’s concerns about her deteriorating condition were not responded to, and in 2023 a coroner ruled that Martha would probably have survived had she been moved to intensive care earlier.

If you have sight or hearing loss below is some information, advice and services to help you identify what you need to live as independently as possible.

How to apply for a free digital 'Just can't wait' toilet card.

*This doesn’t guarantee access to the toilet. However, using the widely recognised card has proven to help.

In September 2023, Healthwatch South Tees (HWST) welcomed two new Engagement & Events Officers to the team as a way to increase awareness of our function with South Tees communities and encourage additional feedback of health and care services to inform our work.

This report has been completed following a review of 38 GP Practice websites across the South Tees region.

In the UK, they run a clinic, adviceline, outreach services and advocacy programmes that provide medical care, information and practical support to excluded people such as destitute migrants, sex workers and people with no fixed address.

How can you be more inclusive and Deaf Aware?