News and reports

Redcar and Cleveland Council have commissioned Healthwatch to evaluate their Adult Social Care Services. This short report is to provide context into the work carried out to review and expand the current mapping information about groups and services throughout Redcar and Cleveland.

Redcar and Cleveland Council have commissioned Healthwatch to evaluate their Adult Social Care Services. This project is to review ASC customer satisfaction questionnaires, with recommendations on how to increase sampling and return rates.

As well as increasing awareness of Healthwatch South Tees, workshops were held to identify what health and care services these communities use, the barriers they face in accessing these services and most importantly discussing solutions to remove them.

Our report includes a summary of the key findings and recommendations to improve access to services.

We are pleased to present Healthwatch Redcar and Cleveland's Annual Report for 2023/24.

In September 2023, Healthwatch South Tees (HWST) welcomed two new Engagement & Events Officers to the team as a way to increase awareness of our function with South Tees communities and encourage additional feedback of health and care services to inform our work.

This report has been completed following a review of 38 GP Practice websites across the South Tees region.

The particular focus of this project is to improve support for the family, carers and
older people with a learning disability (aged 40+ to reflect the early onset of chronic
health conditions such as dementia) by producing effective recommendations.

We worked with in collaboration with Tees Valley Healthwatch Network and both the South Tees and wider Tees Valley reports are available to download.

In August 2023 we produced our GP Resource in collaboration with a range of professionals in response to the most common questions we heard from local people. We also wanted to raise awareness of the changes that are now in place in GP practice teams, to help people understand how to make the most of the range of options available from this service.

Redcar and Cleveland Council have commissioned Healthwatch to evaluate their Adult Social Care Services. This is our first report, we looked at the letters sent to people who use Adult Social Care, for the purposes of the report who spoke to groups of people and completed an online survey.

This report highlights all of the work we have carried out so far.

It includes feedback from our menopause event, responses from consultation surveys and identifies improvements to support services that are required locally which would improve experiences.

Tees Valley Youthwatch were asked to provide feedback on a Document that was produced by Healthwatch Middlesbrough and Healthwatch Redcar and Cleveland, called “I need to see a Doctor!”

Report from Youth Focus North East about the insight into youth sexual health - November 2023