News and reports

Redcar and Cleveland Council have commissioned Healthwatch to evaluate their Adult Social Care Services. This short report is to provide context into the work carried out to review and expand the current mapping information about groups and services throughout Redcar and Cleveland.

Redcar and Cleveland Council have commissioned Healthwatch to evaluate their Adult Social Care Services. This project is to review ASC customer satisfaction questionnaires, with recommendations on how to increase sampling and return rates.

As well as increasing awareness of Healthwatch South Tees, workshops were held to identify what health and care services these communities use, the barriers they face in accessing these services and most importantly discussing solutions to remove them.

Our report includes a summary of the key findings and recommendations to improve access to services.

We are pleased to present Healthwatch Redcar and Cleveland's Annual Report for 2023/24.

In September 2023, Healthwatch South Tees (HWST) welcomed two new Engagement & Events Officers to the team as a way to increase awareness of our function with South Tees communities and encourage additional feedback of health and care services to inform our work.

This report has been completed following a review of 38 GP Practice websites across the South Tees region.